Official Partners of Jungheinrich - sales@ivsmh.com / 01226 805 282 for more info
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FAQs

Here you can find answers to most common questions regarding Forklifts, Driver Training and the regulations surrounding them. If you can't find your question here, or would like to discuss something further don't hesitate to contact one of our knowledgeable staff using the contact button below, calling us on 01226 805282, or emailing us at Sales@ivsforklifts.co.uk.

 

Help, my mechanical handling equipment has broken down what do I do? You call us on 01226 805282 and we can get one of our fleet of experienced engineers out to fix the problem ASAP!

Why do I need servicing? Regular Services are an important part of preventative maintenance. It means our engineers can highlight and rectify issues before they become problems. It is also an opportunity for us to change oil and filters to make sure your truck is running in the best possible condition, minimising breakdowns and repairs. 

How often should I get my machine serviced? We recommend a service schedule of one major and one minor service, 6 months apart, per year for engine trucks. We recommend Electric forklifts are serviced every 6 months.  

Can I come and have a look at a Forklift? Certainly, just let us know when you are looking to visit and an experienced member of our team will be happy to assist and advise.

 I've looked on this website and can't find the exact forklift I need, what should I do? Give us a call on 01226 805282 or use the contact us button below. Our stocklist is constantly changing and being updated so we may have something that fits your needs.

Do you hire? Definitely, all our trucks for sale on this website are also for hire. We also have a larger hire fleet so if you can't find exactly what you need, please get in touch.

How can I pay? We accept payment on this website by credit/debit card, we can take payment by cheque or by bank transfer. We may also be able to help with finance terms such as contract hire or hire purchase on request.

Is Transport included in the cost? No. Due to the nature of the product shipping costs are priced on a case by case basis. if you wish, we are happy for you to organise your own transport.

What are the regulations around Driver Training? 

The Provision and Use of Work Equipment Regulations (PUWER 1998) state that an employer has an obligation to ensure that all operators who use work equipment are trained to approved standards and that their supervisors are also adequately trained.

Training, followed by regular monitoring of performance of your operators, is by far the best way to promote safer use of mechanical handling equipment. (For more information, see the Health and Safety Executive website: www.hse.gov.uk)

Can you help with Driver Training? We can!, We offer new starter, refresher, conversion and experienced driver courses . More information about how we can help can be found on our driver training page. 

What is meant by LOLER? LOLER stands for: Lifting Operations and Lifting Equipment Regulations (1998). According to the Health and Safety Executive (HSE) These Regulations (often abbreviated to LOLER) place duties on people and companies who own, operate or have control over lifting equipment. This includes all businesses and organisations whose employees use lifting equipment, whether owned by them or not.

In most cases, lifting equipment is also work equipment so the Provision and Use of Work Equipment Regulations (PUWER) will also apply

You can find more information about LOLER on the HSE website

What is meant by PUWER? PUWER stands for:Provision and Use of Work Equipment Regulations (1998) according to the HSE PUWER places duties on people and companies who own, operate or have control over work equipment. PUWER also places responsibilities on businesses and organisations whose employees use work equipment, whether owned by them or not.

You can find more information about PUWER on the HSE website.

 What is the difference between LOLER and PUWER?

LOLER is primarily focussed on the safe use of lifting equipment and PUWER igoverns everything else, the picture below provides a handy rule of thumb

For more information about LOLER and PUWER please consult the HSE website. 

Can you perform a Thorough Examination as demanded under LOLER? We certainly can. Our Fleet of experienced engineers are qualified to certify your lifting equipment under LOLER. Get in touch with us via the contact us button below, call us on 01226 805282, or email us at Sales@ivsforklifts.co.uk to speak to one of our knowledgeable staff about how we can help. 

Can you supply parts and attachments? We certainly can! If you’re unsure which part you need, contact us using the button below, call us on 01226 805282 or email us at Sales@ivsforklifts.co.uk

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